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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Norma Urrutia

Norma Urrutia

September 3, 2024

5  out of  5
rating by Norma Urrutia
"Carlos is very knowledgeable and kind. He answered all our questions and looked for ways to give a great deal. He made us feel comfortable with the decision to switching to State Farm. Great customer service. Highly recommended!!!"
We responded:
"Norma, thank you so much for the kind review! It is absolutely my pleasure to assist you with saving on coverage that works for your needs. If we can help you with anything else, please do not hesitate to reach out! - Carlos "
Profile photo of Erick Luna

Erick Luna

August 28, 2024

5  out of  5
rating by Erick Luna
"Angela was of great help. She guide me through the process and end up with the correct deal for me"
We responded:
"Thank you for the positive feedback, Erick! I am so glad to hear that Angela was helpful in getting you coverage. Please feel free to stop by or call if there is anything else we can help you with. - Carlos "
Profile photo of Jeremiah Sanchez

Jeremiah Sanchez

August 20, 2024

5  out of  5
rating by Jeremiah Sanchez
"Suela was very helpful and explained everything in detail."
We responded:
"Thank you for your review, Jeremiah! I'm delighted to hear that Suela was very helpful and took the time to explain everything in detail. We believe that clear communication is key to great service, and it's wonderful to know Suela delivered that for you! -Carlos"
Profile photo of Mayra Herrera

Mayra Herrera

August 20, 2024

5  out of  5
rating by Mayra Herrera
"Excelente servicio y gran paciencia. Diana nos atendió a mi papá y a mi super bien y muy amable. Hizo que el proceso fuera rápido y respondió todas las dudas que tuvimos. 100% recomendados"
We responded:
"Mayra, thanks for the great feedback! I'm happy to hear that your father had a positive experience working with Diana! If there is anything else she or I can help you with, please let us know. We are happy to help! - Carlos"
Profile photo of Vicente Guerrero

Vicente Guerrero

August 17, 2024

5  out of  5
rating by Vicente Guerrero
"Suela was very courteous and knowledgeable great service."
We responded:
"Response to Vicente Guerrero: Thank you for taking the time to share your experience, Vicente! Our team takes great pride in offering excellent service, and it's wonderful to know that Suela delivered on that promise. If you ever need anything else, please feel free to reach out. We're always here to assist you! - Carlos "
Profile photo of Soraya Lara Continental Office Supplies

Soraya Lara Continental Office Supplies

August 6, 2024

5  out of  5
rating by Soraya Lara Continental Office Supplies
"Excellent service and communication with Carlos. He was able to help me and even went further on providing more information about just the car insurance questions I had. Recommend 100%"
We responded:
"Thank you for the wonderful review, Soraya! I'm thrilled to hear you have had a positive experience working with my team and I on your auto coverage! Please don't hesitate to reach out if there is anything else our team may assist you with! - Carlos "
Profile photo of Tanya Cazares

Tanya Cazares

August 2, 2024

5  out of  5
rating by Tanya Cazares
"Carlos and his staff are incredible! They are always available for any questions I have and always happy to help. For me it is always important how people make you feel and they make me feel always at home. Highly recommend any service"
We responded:
"Tanya, thank you so much for the fantastic review! We work hard to provide our Good Neighbors with personalized coverage in a warm and welcoming environment, so reviews like yours make our day. Please let us know if we may assist you with anything else. - Carlos "
Profile photo of Alfredo Moreno

Alfredo Moreno

August 2, 2024

5  out of  5
rating by Alfredo Moreno
"Gema has great customer service. She is always great with us."
We responded:
"Thank you for the fantastic review, Alfredo! I'm so glad to hear that you have received excellent customer service from Gema. I will be sure to pass along your kind words her way. Please feel free to stop by or call if there is anything else our team may assist you with. - Carlos "
Profile photo of Abraham Hernández

Abraham Hernández

July 31, 2024

5  out of  5
rating by Abraham Hernández
"Gema una excelente información y ayuda recibida de su parte para formar parte de su grupo muchas gracias por la ayuda recibida"
We responded:
"¡Gracias por la maravillosa reseña, Abraham! Me alegra saber que Gema le brindó una experiencia positiva. ¡Visítanos o llámanos si hay algo más en lo que nuestro equipo pueda ayudarte! -Carlos "
Profile photo of Briana

Briana

July 26, 2024

5  out of  5
rating by Briana
"Samantha was so helpful, informative, and nice! 10/10 customer service. One of the top reasons why I chose State Farm vs Geico or Allstate"
We responded:
"Briana, thank you for the amazing feedback! I'm happy to hear that you enjoyed working with Samantha for your coverage. She is an awesome team member, and we are lucky to have her! Let us know if there is anything else she or I can assist you with! - Carlos "
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Ricardo Guzman

July 25, 2024

5  out of  5
rating by Ricardo Guzman
"I spoke with Samantha and she was great. She helped me find what I was looking for in terms of cost and coverage."
We responded:
"Thank you for the wonderful review, Ricardo! I'm glad to hear that you had a positive experience working with Samantha on getting coverage! Please feel free to stop by or call if there is anything else our team can help you with. - Carlos "
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Jorge Correa

July 23, 2024

5  out of  5
rating by Jorge Correa
"I have experienced an excellent customer service, specially by my agent Carlos Robles."
We responded:
"Thanks for the positive feedback, Jorge! I'm glad to hear you have been happy with the service my team and I have provided you with. Please let us know if there is anything else we may assist you with. We are here for you! - Carlos "
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cesar dominguez

July 23, 2024

5  out of  5
rating by cesar dominguez
"Very professional and good service from Carlos Robles agency, highly recommend him for insurance and financial service"
We responded:
"Thank you so much for your kind words, Mr. Dominguez! I'm thrilled to hear that you've had such a positive experience. We appreciate your recommendation and look forward to continuing to serve your insurance needs. If you ever need anything, please don't hesitate to reach out. Thank You for choosing State Farm! - Carlos"
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Juan Torres

July 16, 2024

5  out of  5
rating by Juan Torres
"Thank you for everything. You did great Samantha. State farm is the better insurance of all. Thank you!"
We responded:
"Thank you for the wonderful review, Juan! I'm glad to hear Samantha could help you with your insurance needs. If there is anything else we can help you with, let us know. We are happy to help! - Carlos "
Profile photo of Kevin Jaworski

Kevin Jaworski

July 15, 2024

5  out of  5
rating by Kevin Jaworski
"Angela helped me three times before I decided to go with State Farm."
We responded:
"Thanks for the positive feedback, Kevin! I am glad to hear Angela was able to assist you and welcome you to the State Farm family! If there is anything else we may assist you with, let us know. We are here for Good Neighbors like you! - Carlos"
Profile photo of The Chavira Channel and dogs

The Chavira Channel and dogs

July 11, 2024

5  out of  5
rating by The Chavira Channel and dogs
"Gema helped me really well. She's very nice"
We responded:
"Thanks for the great review, The Chavira Channel and dogs! I'm happy to hear that Gema was helpful while working with you. If there is anything else we can help you with, please let us know. - Carlos "
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Fernando Soriano

July 3, 2024

5  out of  5
rating by Fernando Soriano
"Excelente servicio al cliente, buena explicación sobre tus pólizas. Ya se de autos, casa o vida. Recomendado!"
We responded:
"¡Gracias, Fernando, por la maravillosa reseña de 5 estrellas! Apreciamos sinceramente su apoyo a nuestro equipo de State Farm. ¡Estaremos encantados de ayudarle con sus necesidades de seguro! -Carlos"
Profile photo of Omar Robles

Omar Robles

July 1, 2024

5  out of  5
rating by Omar Robles
"Angela gave me a very professional customer service, she was knowledgeable in every aspect all my questions were answered clearly. Her skills make feel very comfortable. Her communication as a representative were outstanding. I personally recommend her to anyone."
We responded:
"We're delighted to hear about your excellent experience with Angela. Her professionalism and knowledge are truly commendable, and we’re glad she could provide you with clear and helpful answers. Your recommendation means a lot to us. If you ever need further assistance, please feel free to reach out. - Carlos"
Profile photo of Cynthia Hernandez

Cynthia Hernandez

June 28, 2024

5  out of  5
rating by Cynthia Hernandez
"Samantha's customer service is great. Very nice and kind. 👍🏻"
We responded:
"Cynthia, thank you so much for the wonderful feedback! I'm so glad to hear you had a positive experience working with Samantha. I will be sure to pass along your kind words to her. Let us know if there is anything else we can help you with! - Carlos"
Profile photo of Greg Millender

Greg Millender

June 27, 2024

5  out of  5
rating by Greg Millender
"I can't say enough about how great the service was from this place. Angela Yanez got us a quote for Homeowners and Auto they literally saved me thousands of dollars. She was super helpful and attentive to details. I will be recommending this agency to all my friends and family."
We responded:
"Greg, thank you so much for the absolutely wonderful review! My team and I are glad to hear that you have received excellent service from us. I will be sure to pass along your positive feedback to Angela! Please let us know if there is anything else we can help you with. - Carlos "
Profile photo of Julian Quiroz

Julian Quiroz

June 25, 2024

5  out of  5
rating by Julian Quiroz
"Angela showed great customer service skills, she’s always willing to help and answer any type of questions. It makes it very easy to get insurance with State Farm"
We responded:
"Thank you, Julian, for the fantastic review! We are delighted you had a wonderful experience with Angela. Don’t hesitate to call or visit our office anytime, as our State Farm team is happy to assist you with your insurance needs. – Carlos "
Profile photo of Norma Vasquez

Norma Vasquez

June 24, 2024

5  out of  5
rating by Norma Vasquez
"Gema Nos atendio muy cortesmente, fue muy clara en expresarse, explico 100% excellent"
We responded:
"Gracias por la maravillosa reseña, Norma! Me alegra saber que Gema le brindó una experiencia positiva. ¡Visítanos o llámanos si hay algo más en lo que nuestro equipo pueda ayudarte! -Carlos "
Profile photo of Martin Hill

Martin Hill

June 21, 2024

1  out of  5
rating by Martin Hill
"After my most recent experience with Hemma an associate at Carlos Robles office I'll definitely be switching insurance providers. I've experienced the lack of customer service today, agents are so unorganized and not knowledgeable."
Profile photo of JOSE CORRAL

JOSE CORRAL

June 19, 2024

5  out of  5
rating by JOSE CORRAL
"Angela was very helpful and courteous. I would recommend her to anyone."
We responded:
"Thank you so much for your glowing review of Angela! We are so happy to hear that she provided perfect customer service. Your recommendation means a lot and we look forward to serving you again soon! – Carlos"
Profile photo of Ricardo De Santiago

Ricardo De Santiago

June 14, 2024

5  out of  5
rating by Ricardo De Santiago
"I recently had the pleasure of working with Angela Yanez for my insurance needs, and I couldn’t be more satisfied with the service I received. Angela is exceptionally knowledgeable and professional, taking the time to understand my specific requirements and providing tailored solutions that perfectly fit my situation. From the initial consultation to the finalization of my policy, Angela was attentive and responsive, always available to answer my questions and clarify any concerns. Her friendly demeanor and willingness to go the extra mile made the entire process smooth and stress-free. What truly sets Angela apart is her dedication to her clients. She ensured that I fully understood all the details of my policy and felt confident in my choices. Her expertise and commitment to excellent service have earned my trust, and I highly recommend her to anyone seeking a reliable and personable insurance agent. Thank you, Angela, for your outstanding support and exceptional service!"
We responded:
"Ricardo Santiago, thank you so much for the positive review highlighting Angela's hard work! I am so glad to hear that Angela took great care of you while providing you with coverage that suits your needs. If there is anything else she or I can help you with, give us a call. We are here for you! -Carlos "