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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judy Cuellar

June 1, 2024

5  out of  5 rating by Judy Cuellar
"I have received excellent customer service Everyone in this position has been very courteous, professional and very helpful when I have called with a question or an issue. the response is positive and I usually receive an immediate solution... No waiting on hold or being transferred to someone else, I always get a desirable & reasonable solution quickly, and I must add, wit In a few words, your Customer Service works the way it should, helping customers with questions or problems to be solved!"
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Alma Bustos

June 1, 2024

5  out of  5 rating by Alma Bustos
"Great Customer Service!!! Especially one special Rep, Gema! She tries to help you as much as possible. Very Good!keep up the good Work!"
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lilly

June 1, 2024

5  out of  5 rating by lilly
"Phenomenal customer service Gema saenz is very respectful and knowledgeable gave the best rate. Highly recommended !"
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Delilah Saenz

June 1, 2024

5  out of  5 rating by Delilah Saenz
"Amazing customer service from Gema. Very helpful, answered all my questions. I definitely recommend."
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Luz Gonzalez

May 1, 2024

5  out of  5 rating by Luz Gonzalez
"Angela, excelente servicio."
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Eduardo Madrid

April 25, 2024

5  out of  5 rating by Eduardo Madrid
"Excelente servicio me atendió Mónica Polo, resolvio todas mis dudas y me dieron muy buenos precios..."
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Jesús Arturo Veloz

April 24, 2024

5  out of  5 rating by Jesús Arturo Veloz
"Gema very accurte on her help."
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Jorge Melendez

April 22, 2024

5  out of  5 rating by Jorge Melendez
"Go with Frank the best agent, super nice guy and willing to help you"
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Jesus Gil

April 22, 2024

5  out of  5 rating by Jesus Gil
"Angela me atendió muy profesional quede muy satisfecho por la atencion"
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Michael Dumaup

April 19, 2024

5  out of  5 rating by Michael Dumaup
"Samantha, who was my first point of contact over the phone was very helpful and communicative. She connected me with Gema who managed to get me the best rate of all the big name insurance companies I hit up for quotes. Awesome staff. Awesome team."
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Sandra Serna

April 16, 2024

5  out of  5 rating by Sandra Serna
"Gema very good service very nice person ..found what I was looking for ..worked well for me"
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Jorge Aranda

April 15, 2024

5  out of  5 rating by Jorge Aranda
"This office did an outstanding job helping us switch insurance. Mr. Carlos is very knowlegeable, respectful and made the switch go smooth. He guided us through the process of switching insurance while saving us some $$$. I would highly recommend Mr. Carlos Robles for your insurance needs. Very excellent customer service. Thank you for your time and assistance."
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Eric Diaz

April 10, 2024

5  out of  5 rating by Eric Diaz
"I couldn't give more stars if not I would have. From the beginning of the process of switching Insurances completely to walking us step by step throughout the entire process there is no DOUBT that Carlos Robles knows his business !!!!!!!!!! Please give him a chance to assist you in any of your Insurance Needs !!!!!! Phenomenal Customer Service ! Very Grateful to have came across Mr. ROBLES !!!!!!!! THANK YOU ONCE AGAIN SIR !!!!!!!!!!!!!!"
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Frances Esparza

April 9, 2024

5  out of  5 rating by Frances Esparza
"Angela is a great employee she is very professional."
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Luis Robles

April 5, 2024

5  out of  5 rating by Luis Robles
"Agent Angel and Cielo. Perfect customer service. Highly recommended"
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Maydelyn Reyes

April 4, 2024

5  out of  5 rating by Maydelyn Reyes
"I have known Carlos Robles and team for many years. I have always been treated as part of a family and with great kindness and respect. The team works hard to provide me, not only with the best rates and services possible, but with wonderful customer service, as well. I appreciate the comfort of feeling as part as a family and knowing that I am able to inquire on my accounts and get a clear and concise response . My GO TO TEAM is found on 12025 Rojas Dr. El Paso… 😊 I highly recommend them. Carlos has always tried to provide me with the best products available through STATE FARM. THANK YOU ALL FOR THE GREAT SERVICE!! 😃"
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Jorge Hernandez

April 2, 2024

5  out of  5 rating by Jorge Hernandez
"Angela Easy We received and extraordinary service thanks!"
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Olga Reyes

March 28, 2024

5  out of  5 rating by Olga Reyes
"Samantha exelente servicio"
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Isaac Nevarez

March 27, 2024

5  out of  5 rating by Isaac Nevarez
"Very kind, clear and attentive service. Thank you!"
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Ronnie

March 25, 2024

5  out of  5 rating by Ronnie
"Very detailed explained policy, which was very helpful"
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Jesus Ocaña Rodríguez

March 18, 2024

5  out of  5 rating by Jesus Ocaña Rodríguez
"Angela Buen servicio y muy amable"
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Oficina Landeros

March 14, 2024

5  out of  5 rating by Oficina Landeros
"Gema mil gracias por tu excelente atención"
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Diego Orozco

March 11, 2024

5  out of  5 rating by Diego Orozco
"Perfect place, gema work with us and made us feel welcome"
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Guadalupe T. Puentes

March 5, 2024

5  out of  5 rating by Guadalupe T. Puentes
"Angela great service"
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Jorge B.

March 1, 2024

5  out of  5 rating by Jorge B.
"Talked to Gema and she was amazing, you can tell she's a real people person and genuinely wants to help you get good deals on insurance. 5/5!"